Support

Current Software
Select a product in the list below to see FAQs, Discussion Forums (where users assist one another), downloads and patches and links to product-specific information.

Online Store Customer Service

IMSI/Design is dedicated to providing customers with a superior level of service. For questions regarding an online order, shipping, download, or return, please visit our online customer service area.

Please note that support for discontinued or older versions of current products is limited to the information provided on our website. If you would like to know about a specific product, please contact our Customer Service Department 1-800-833-4674 or e-mail CustomerSupport@imsidesign.com

3^rd Party TurboCAD Support and Training Resources

CADCourse – Get Live TurboCAD training and support online at the CADCourse WebEx Meeting Center at www.CADCourse.net.

PlanRoom Central - Customize your TurboCAD house plans to meet your building and design needs. Custom rendering work as well – www.Planroomcentral.net

TurboCADables – Free Reference Guide for creating Hatch Patterns - www.al-ki.com/tcad/howto.php?c=hatchpatterns

Rabdesign – View Richard Brehm's extensive image gallery and learn more about his CAD and graphic services - members.shaw.ca/richardbrehm/

Textual Creations – Check out Don Cheke's TurboCAD tutorials and personal gallery of renderings - www.textualcreations.ca/

Installation Directions
For installation help, please view Installation Directions for more information.

Customer Service Hours of Operation
M-F, 8:00am to 5:00pm PST call 1-800-833-8082

Satisfaction Guarantee
If you are not completely satisfied with your purchase of an IMSI/Design product, we will refund 100% of the product price for 30 days from the purchase date on items purchased directly from IMSI/Design.